When you buy incense sticks from us, they don't reach us via anonymous wholesale chains, but directly from a manufactory in Bangalore, southern India. This close collaboration has existed for over ten years – for us, as a family-run business from Lower Bavaria, it has by now become more than just a business relationship.
Direct contact instead of anonymous wholesale
Melanie and Christian, the founders of Luxflair, deliberately decided against the classic middleman model. Instead, we maintain a direct line to our partners on the ground in India. This brings several advantages at once:
- Better purchasing terms, which we can pass on to our customers
- Short, traceable lines of communication between the manufactory and our warehouse in Lower Bavaria
- Direct influence on product development and packaging
- Personal knowledge of the people who make our incense sticks
Our partnership with the manufactory in Bangalore
Thanks to the long-standing trading relationship and order volumes, our incense sticks are made exclusively for Luxflair. We regularly speak with the on-site managers and staff about possible developments in fragrances such as sandalwood, patchouli, jasmine or rose – as well as our outdoor incense sticks with citronella. Several times a year we travel to India in person to maintain contact and discuss improvements together.
Individual packaging with German labelling
Because we can directly influence production, details such as packaging can also be individually designed. That's why the fragrance is printed in German on our incense stick packs – a small but, to us, important sign that this is not a standard product arriving from anonymous wholesale.
More than business partners: a personal relationship
The financial success of both sides matters to us, but just as important is appreciation for the work done and the quality delivered. Over the years, the business collaboration has grown into a friendly, at times family-like relationship with many people at the production sites. Shared celebrations, both private and professional, are for us a sign that this bond is valued on both sides – even though around 7,000 kilometres lie between Lower Bavaria and Bangalore.
Social commitment on the ground
We enjoy working with India and its people and would like, within our means, to help improve their living conditions. Rather than transferring donations to institutions, we prefer to support directly and individually according to our understanding – for example individual families, orphanages or slum schools. This commitment is part of our personal conviction as a company and is not a blanket promise, but an attitude we bring to life within the scope of our possibilities.
Note: This translation was created automatically using AI.