About us

Who is behind Luxflair?

Beautiful products that give pleasure.

Sometimes it is only small things that bring a smile to the face of yourself or your friends, acquaintances or other loved ones. This is the same with us. It all began with incense sticks. Just by lighting these incense sticks we were able to create small oases for ourselves again and again, e.g. after work. But it was not only the lighting, but also the time to reflect and become aware of the current life situation.

It began in autumn

A few years ago in the autumn, we thought about where we had been buying our products up to now and what the production and supply chain might look like. We received little or no answers, it seems that the products pass through many hands until they actually reach the customer. Is that necessary? So we ourselves sought contact with the individual manufacturers.

We do not purchase the incense sticks, for example, through wholesalers or other supply chains but directly from our manufacturers in India and China. These are produced especially for us, transported to the nearest port and shipped to Hamburg. From there, they are shipped directly to our warehouse in Lower Bavaria with our German partner DACHSER. Here we store all our offered products on approx. 3.000m³, spatially separated by theme/product, so that an optimal storage is guaranteed.

For us the processing time is very important. We are not impatient, but we enjoy fast deliveries. Therefore, all orders are assembled daily (Monday to Friday) by us, packed and shipped safely and with love. Thus you will receive your order quickly, directly and without many intermediate steps.

The offer is growing steadily

Back to the history of origins: incense sticks were the beginning, other products followed, which give us pleasure. This is exactly our selection criterion: we only manufacture products that we are convinced of and that we ourselves enjoy. We are not interested in maximising the product range just to have the highest possible turnover. We sell what gives us pleasure and hopefully we are not alone :-)

So little by little other areas were added, including our felt goods. We started with felt key rings, thought about what we would like to have in the household and so our assortment grew. We constantly think of new possibilities that expand our range.

We would be pleased if we could also bring a smile to the faces of you and your loved ones. If you have any questions about our products or would like some advice, just send us a short email, give us a call or use the live chat while we are online :-)

Responsibility and sustainability

We are not an international group, but we also see it as our responsibility to set a good example. Our steps in this process are very diverse. Starting with the partnership-based cooperation with our foreign manufacturers, the deliberate selection of regional companies such as our forwarding partners, to special topics such as nature conservation and the like. There is a lot to tell about this which would take up too much space at this point. We would be pleased to show you our various measures on request.